Saratoga Hours:
Sunday: 10-5
Monday: 9-7
Tuesday-Saturday: 9-8PM

Albany Hours:
Sunday: 11-6
Monday-Saturday 10-9:30
(services only until 8PM)

       

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Feedback Survey

Welcome to Classical Concepts Salon and Spa Customer Satisfaction Survey. We appreciate you taking the time to share your feedback on your experience during your visit to our salon, spa and store. Please provide us with your contact information so we may follow up with you regarding your feedback.

Name:

Phone Number:

E-mail Address:

How did you learn of Classical Concepts?

Are you a... First time client?  Returning client? Regular client?

Please select which areas you visited on your most recent experience.
Salon      Spa       Store

Please rate your most recent experience?
Excellent Very Good Good Fair Poor

If you selected fair or poor for the above question, please comment as to why.

Please tell us how often you visit us and use our services:

Salon: Regular Frequent Occasional Rare
Spa: Regular Frequent Occasional Rare
Store: Regular Frequent Occasional Rare

Were you greeted upon your entrance in our store?
Were all of the staff you came in contact with friendly and helpful?
For the services you received today, was it explained to you how to achieve the same look or effect at home?
Upon your checkout, was your ticket accurate?
Were you offered to re-book your next appointment?
Were you offered to have your parking validated?

As an Aveda Lifestyles Salon and Spa we are pleased to offer Sensory Experiences. Please check all that apply that you received on your most recent experience.
Aveda Comforting Tea or Water
Scalp Massage
Blue Hand Shake
Hand Massage
Finishing Touch Make-up Application
Eye Treatment

What services did you experience today?

If you run out of products prior to your next appointment, what do you do?

What did you like best about your experience?

What did you like least about your experience?

When we have a special to offer our guests, how would you like to be informed?
Email Newspaper Ads Mailing

If you selected email, please provide your email address to be added to our mailing list.

What is your gender?

Please select the age group that best describes you.

Please provide your zip code.

Comments:


 

 

  323 Broadway, Saratoga Springs, NY 12866  518.587.6039
Second Location:  Crossgates Mall, Albany, NY 12203  518.690.0446
2nd floor (next to Banana Republic and Coach)
An AVEDA Lifestyle Salon